Our Process

Simple

Set your business free by keeping it SIMPLE

Our experience tells us that the best way for us to understand what you need is to visit you and see your document environment first-hand.  We like to hear from you directly, to ensure that you get exactly what you need, when you need it.

We Get to Know Your Business

One of our Account Managers comes to visit you to complete an audit and assess your workflow. We get to know more about the challenges you face so that we can find ways to make your processes more effective and to save you money on your printing.

We Propose a Bespoke Solution

Having spent some time with you, we can proactively make recommendations to improve your document environment through cost savings, settling old leases, and removing old equipment as well as providing the very latest technology solutions for your workplace.

We Schedule Installations around You

Once we’ve scheduled a convenient date to install your new equipment, we work with you to ensure that installation is completed with minimal disruption to your day. Our on-site IT Engineer ensures that the new equipment fits seamlessly into your existing systems and liaises with your IT department to answer any questions and provide technical information. Our IT Engineer will also ensure that you and your users are trained on the new devices.

We Offer Ongoing Support

Our dedicated service and supplies line is always available should you need to order more consumables or need help on-site. We can troubleshoot maintenance queries on the phone, or if you prefer, one of our local engineers can pay you a visit.  Our proactive approach and reporting mean that our clients rarely need an emergency call-out.

We Manage Your Account Proactively

If you choose one of our bespoke print management solutions, we will automatically receive reports about your consumables and other key data so we can send out toner or suggest optimisation without you getting in touch first. We can even remotely audit some of your parts so we can replace them before they cause issues for your machine.

Our preventative maintenance and servicing minimise downtime and ensure optimal efficiency for your printing machines.

Difference between Copier and Printer


Key Difference: A copier is a photocopying device that allows users to make duplicate copies of a document or an image, that too cheap. Copiers use xerography technology that is similar to the technology used in a laser printer. Printer is a peripheral device that creates a solid copy of the digital data that is represented on the computer screen. Printers can be used to connect to a computer using a USB or wirelessly.

When thinking about creating duplicates for a document, two things come to mind; one can print two or more copies or one can photocopy the original document. These two options are because of two devices a copier and a printer. With the increasing technology, many people are confused in these two different devices as many multi-purpose printers come with copier features. It’s quite simple to distinguish as a copier’s main purpose is to make duplicate copies, while a printer’s main purpose is to print. However, a multi-purpose printer is able to do both and much more.

A copier is a photocopying device that allows users to make duplicate copies of a document or an image, that too cheap. Copiers use xerography technology that is similar to the technology used in a laser printer. Xerography is a dry process of creating an image by applying toner and heat to the paper. The purpose of a copier is to create a duplicate document that is available faster and cheaper. Copiers were an alternate option to printers, which were initially expensive and time consuming. Modern copiers have become multi-purpose and are available with features such as printing, faxing, stapling, hole punching and other capabilities. 

Printer is a peripheral device that creates a solid copy of the digital data that is represented on the computer screen. Printers can be used to connect to a computer using a USB or wirelessly. One printer can also be connected to many computers allowing all computers to be able to print on that printer. Many newer printers are also able to support memory cards, digital cameras or scanners. Higher end models for offices also come with other features such as scanner, copier and fax. These models are known as Multifunction printers.

There are various different kinds of printers that are available. These printers are classified depending on the type of technology is used in printing. Technology includes: Toner-based printers, Liquid inkjet printers, Solid ink printers, Dye-sublimation printers and Inkless printer. Toner-based printers use dry powered toner as ink, which is then fused on the paper by hot rollers. Liquid inkjet printers use liquid ink that is heated into a vapor bubble and then sprayed onto the paper. Solid ink printers use thermal transfer technology and use solid sticks of color that are wax-like in texture; these inks are melted and then sprayed on a rotating, oil coated drum, which passes the image onto the paper. A dye-sublimation printer uses heat to transfer dye to a medium such as a plastic card, paper or canvas. Inkless printer printers work by heating regions of a heat-sensitive paper that creates images or text on it.

Many believe that printing multiple copies is more expensive than photocopying it. However, it depends on the number of copies, pages and the data on the paper that need to be printed. If many copies are to be printed, then copiers are usually a cheaper option. However, if only a few pages need to be printed, then printing becomes much cheaper. Another major difference between the printer and the copier is quality. Printers usually produce high-quality images as they use the inkjet process (which is also available in copiers but quite rare), while images are produced using xerography are low resolution. 

THE RIGHT PRINTER

Many people believe that desktop printers are the best (and perhaps only) option for a business’s printing needs, but compared to commercial printers, desktop printers will be more expensive for the business in the long term. Many commercial printers may offer services that are cheaper, even at small quantities. In addition, the effective use of shared, networked printers can significantly increase your print productivity. In most cases, a multifunctional printer could take the place of multiple laser printers.

THINK TWICE, DON’T PRINT TWICE

The simple act of making your employees aware of the impact of their printing will get them thinking about ways to conserve and improve their printing efficiency. If you start tracking printing and produce reports for each individual in your company, you can let them know how much money they are spending on printing. This knowledge and insight may make them think before they print, which will lead to cost savings in the long term. Also, with a virtual print queue to hold documents until they are ready to be picked up, the employee has the option to cancel the documents if a) they pressed print and wanted to make changes, or b) pressed print twice.

USE DUPLEX PRINTING

Many printers allow you to select ‘duplex printing‘, where you can print on both sides of the page. This is a great feature for saving paper. You might be using the same amount of ink as you would normally, but you are wasting 50% less paper, which is more environmentally friendly and will save you on paper costs.

CUT COLOUR

The use of colour adds impact to presentations, but it doesn’t need to be a part of everything you print. You can automatically route colour jobs to a lower-cost colour printer, or set all of your printing jobs to grayscale (no colour) as the default option. Many large copy machines or larger laser printers will cost you more per page if colour (even a small portion) is being incorporated. So while colour printing looks great, wasted colour printing is not great for improving your bottom line.

DIGITAL PRINTOUTS

In many cases documents are only needed as digital printouts on a tablet or smartphone for reading (e.g. transport tickets, email attachments). Introducing the option to digitally print documents reduces waste and cost, and is also environmentally friendly. Also, email more and print less. If you want to show a colleague something, email it to them as an attachment instead of printing it out.

OPTIMIZE YOUR PRINTER FLEET

To achieve an optimized printer fleet, carry out a comprehensive review of printer usage needs within your business, including printing behaviour, volumes and wastage. Analyze your current printing workflow and suggest changes to help boost your organizational efficiency. The solution may be replacing or resizing your fleet, outsourcing printing requirements, or realigning your employees’ printing usage patterns. Whatever it is, your optimal solution will depend on the unique printing requirements of your business.

PRINT MANAGEMENT STRATEGY

Print management is the concept of combining all printing via copiers, fax machines and traditional printers under a single strategy to manage and optimize their use. A print management strategy will help you manage the printing environment of your business, optimize your infrastructure, and improve workflow processes. You can also outsource your print management to a business solution company to fulfill all of your printing requirements.

Therefore,we are dedicated to identifying and designing systems that support your operational needs with reliable and scalable business solutions. From telephone systems to printers & copiers and network services, we provide technology hardware, support, and training for your business.